Privacy Policy

At Jibli, we are committed to protecting the privacy and confidentiality of our users' personal information. This Privacy Note outlines how we collect, use, and safeguard the data you provide to us through our app. By using our app, you acknowledge that you have read and understood the terms of this Privacy Note and agree to our data practices.

  1. Information Collection:
    • We collect personal information, such as your name, contact details, and address, when you register for an account or make a request through our app.
    • We may collect additional information related to your preferences, payment details, and transaction history to enhance your experience and provide personalized services.
  2. Use of Information:
    • We use the collected information to facilitate the services you request, including processing orders, connecting requesters with Jiblers, and delivering items.
    • We may use your information to communicate with you regarding your requests, account updates, promotions, and important notifications.
    • We may analyze user data in an aggregated and anonymized manner to improve our app's functionality, enhance user experience, and conduct research and analysis.
  3. Data Security:
    • We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.
    • We regularly review and update our security practices to ensure the integrity and confidentiality of your data.
    • While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  4. Data Sharing:
    • We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors and logistics partners.
    • We may share aggregated and anonymized data with third parties for analytical purposes, marketing, and improving our services.
  5. Data Sharing:
    • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Note, unless a longer retention period is required or permitted by law.
  6. Choices and Rights:
    • You have the right to access, update, and delete your personal information. You can manage your preferences through your account settings or by contacting our support team.
    • You have the right to withdraw your consent or opt-out of receiving marketing communications from us.
    • Please note that certain information may be retained for legal or legitimate business purposes.
  7. Updates to the Privacy Note:
    • We reserve the right to update and modify this Privacy Note from time to time. Any changes will be effective upon posting the revised version in our app. It is your responsibility to review the Privacy Note periodically for any updates.

If you have any questions or concerns about our privacy practices or this Privacy Note, please contact our support team. Your privacy is important to us, and we are committed to maintaining the highest standards of data protection.